.smm-fui-support-wrap{box-sizing:border-box;--smm-fui-brand:#6117F4;--smm-fui-brand-2:#8B5CF6;--smm-fui-brand-light:#EFE8FE;--smm-fui-text:#1A1A2E;--smm-fui-muted:#6B7280;--smm-fui-border:#E5E7EB;--smm-fui-success:#16A34A;--smm-fui-danger:#DC2626;--smm-fui-surface:#fff;--smm-fui-chip-neutral-bg:#F3F4F6;--smm-fui-teal-1:#0D9488;--smm-fui-teal-2:#2DD4BF;--smm-fui-amber-1:#D97706;--smm-fui-amber-2:#FBBF24;--smm-fui-rose-1:#BE123C;--smm-fui-rose-2:#FB7185;--smm-fui-blue-1:#1D4ED8;--smm-fui-blue-2:#60A5FA;--smm-fui-green-1:#15803D;--smm-fui-green-2:#4ADE80;font-family:'Nunito','Anek Bangla',system-ui,sans-serif!important;color:var(--smm-fui-text);max-width:700px;margin:0 auto;padding-left:12px;padding-right:12px;padding-bottom:104px}.smm-fui-notice{background:var(--smm-fui-brand-light);border:1px solid var(--smm-fui-brand);border-radius:10px;padding:16px;text-align:center}.smm-fui-notice a{color:var(--smm-fui-brand);font-weight:600}.smm-fui-card{background:var(--smm-fui-surface);border:1px solid var(--smm-fui-border);border-radius:16px;padding:18px;margin-bottom:16px;box-shadow:0 1px 3px rgb(0 0 0 / .04);transition:box-shadow 0.15s ease}.smm-fui-card h3{margin:0 0 14px;font-family:'Montserrat','Anek Bangla',sans-serif!important;font-size:1.05rem}.smm-fui-card-header{display:flex;align-items:center;gap:10px;margin-bottom:16px}.smm-fui-card-header h3{margin:0}.smm-fui-icon-badge{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:11px;font-size:1.1rem;flex-shrink:0;color:#fff;box-shadow:0 2px 8px rgb(0 0 0 / .12)}.smm-fui-icon-badge-new{background:linear-gradient(135deg,var(--smm-fui-brand) 0%,var(--smm-fui-brand-2) 100%)}.smm-fui-icon-badge-list{background:linear-gradient(135deg,var(--smm-fui-teal-1) 0%,var(--smm-fui-teal-2) 100%)}.smm-fui-icon-badge-thread{background:linear-gradient(135deg,var(--smm-fui-blue-1) 0%,var(--smm-fui-blue-2) 100%)}.smm-fui-form{display:flex;flex-direction:column;gap:14px}.smm-fui-field{display:flex;flex-direction:column;gap:6px}.smm-fui-field label{font-size:.88rem;font-weight:600}.smm-fui-field select,.smm-fui-field input[type="text"],.smm-fui-field textarea{border:1.5px solid var(--smm-fui-border);border-radius:10px;padding:10px 12px;font-size:.95rem;font-family:inherit;width:100%;box-sizing:border-box;background:var(--smm-fui-surface);color:var(--smm-fui-text);transition:border-color 0.15s ease,box-shadow 0.15s ease}.smm-fui-field select:focus-visible,.smm-fui-field input:focus-visible,.smm-fui-field textarea:focus-visible{outline:none;border-color:var(--smm-fui-brand);box-shadow:0 0 0 3px var(--smm-fui-brand-light)}.smm-fui-hint{font-size:.8rem;color:var(--smm-fui-muted);margin:0;line-height:1.5}.smm-fui-withdrawal-box{background:linear-gradient(135deg,var(--smm-fui-brand-light) 0%,#FBF9FF 100%);border:1px solid var(--smm-fui-brand);border-radius:12px;padding:14px 16px;gap:8px!important}.smm-fui-withdrawal-box label{color:var(--smm-fui-brand);font-size:.92rem}.smm-fui-withdrawal-box input[type="number"]{border:1px solid var(--smm-fui-brand);font-size:1.05rem;font-weight:600}.smm-fui-balance-hint{background:var(--smm-fui-surface);border-radius:6px;padding:8px 10px;font-weight:500;color:var(--smm-fui-text)!important}input[type="file"]{font-size:.85rem;padding:6px 0}.smm-fui-btn-primary{background:linear-gradient(135deg,var(--smm-fui-brand) 0%,var(--smm-fui-brand-2) 100%);color:#fff;border:none;border-radius:10px;padding:12px 22px;font-size:.95rem;font-weight:700;cursor:pointer;align-self:flex-start;box-shadow:0 3px 10px rgb(97 23 244 / .28);transition:box-shadow 0.15s ease,transform 0.05s ease,filter 0.15s ease}.smm-fui-btn-primary:hover{filter:brightness(.94);box-shadow:0 5px 16px rgb(97 23 244 / .38)}.smm-fui-btn-primary:active{transform:translateY(1px)}.smm-fui-btn-primary:disabled{opacity:.6;cursor:not-allowed;box-shadow:none}.smm-fui-btn-primary:focus-visible{outline:2px solid var(--smm-fui-brand);outline-offset:2px}.smm-fui-btn-link{background:none;border:none;color:var(--smm-fui-brand);font-weight:600;cursor:pointer;padding:0 0 12px;font-size:.9rem}.smm-fui-btn-link:focus-visible{outline:2px solid var(--smm-fui-brand);outline-offset:2px}.smm-fui-message{font-size:.88rem}.smm-fui-message.smm-fui-msg-success{color:var(--smm-fui-success)}.smm-fui-message.smm-fui-msg-error{color:var(--smm-fui-danger)}.smm-fui-loading{text-align:center;padding:20px 0;color:var(--smm-fui-muted)}.smm-fui-ticket-card{display:flex;align-items:flex-start;gap:12px;padding:14px 12px;border-radius:14px;border:1px solid var(--smm-fui-border);border-left-width:4px;margin-bottom:10px;cursor:pointer;background:var(--smm-fui-surface);width:100%;text-align:left;font:inherit;color:inherit;transition:box-shadow 0.15s ease,transform 0.1s ease,border-color 0.15s ease}.smm-fui-ticket-card:last-child{margin-bottom:0}.smm-fui-ticket-card:hover{box-shadow:0 6px 18px rgb(0 0 0 / .08);transform:translateY(-1px)}.smm-fui-ticket-card:focus-visible{outline:2px solid var(--smm-fui-brand);outline-offset:-2px}.smm-fui-ticket-card.smm-fui-border-open{border-left-color:var(--smm-fui-amber-1)}.smm-fui-ticket-card.smm-fui-border-answered{border-left-color:var(--smm-fui-blue-1)}.smm-fui-ticket-card.smm-fui-border-resolved{border-left-color:var(--smm-fui-green-1)}.smm-fui-ticket-card.smm-fui-border-closed{border-left-color:var(--smm-fui-muted)}.smm-fui-avatar{width:38px;height:38px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.95rem;color:#fff;flex-shrink:0}.smm-fui-avatar-p{background:linear-gradient(135deg,var(--smm-fui-brand) 0%,var(--smm-fui-brand-2) 100%)}.smm-fui-avatar-teal{background:linear-gradient(135deg,var(--smm-fui-teal-1) 0%,var(--smm-fui-teal-2) 100%)}.smm-fui-avatar-amber{background:linear-gradient(135deg,var(--smm-fui-amber-1) 0%,var(--smm-fui-amber-2) 100%)}.smm-fui-avatar-rose{background:linear-gradient(135deg,var(--smm-fui-rose-1) 0%,var(--smm-fui-rose-2) 100%)}.smm-fui-avatar-blue{background:linear-gradient(135deg,var(--smm-fui-blue-1) 0%,var(--smm-fui-blue-2) 100%)}.smm-fui-avatar-green{background:linear-gradient(135deg,var(--smm-fui-green-1) 0%,var(--smm-fui-green-2) 100%)}.smm-fui-ticket-main{display:flex;flex-direction:column;gap:6px;flex:1;min-width:0}.smm-fui-ticket-subject{font-weight:700;font-size:.95rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.smm-fui-ticket-tags{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.smm-fui-chip{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:999px;font-size:.74rem;font-weight:600;white-space:normal;word-break:break-word;max-width:100%;line-height:1.4}.smm-fui-chip-neutral{background:var(--smm-fui-chip-neutral-bg);color:var(--smm-fui-muted)}.smm-fui-chip-order{background:var(--smm-fui-brand-light);color:var(--smm-fui-brand)}.smm-fui-chip-p{background:var(--smm-fui-brand-light);color:var(--smm-fui-brand)}.smm-fui-chip-teal{background:rgb(13 148 136 / .12);color:var(--smm-fui-teal-1)}.smm-fui-chip-amber{background:rgb(217 119 6 / .14);color:var(--smm-fui-amber-1)}.smm-fui-chip-rose{background:rgb(190 18 60 / .12);color:var(--smm-fui-rose-1)}.smm-fui-chip-blue{background:rgb(29 78 216 / .12);color:var(--smm-fui-blue-1)}.smm-fui-chip-green{background:rgb(21 128 61 / .12);color:var(--smm-fui-green-1)}.smm-fui-ticket-right{display:flex;flex-direction:column;align-items:flex-end;gap:6px;flex-shrink:0}.smm-fui-status-pill{display:inline-flex;align-items:center;gap:4px;padding:4px 11px;border-radius:999px;font-size:.78rem;font-weight:700;background:#F3F4F6;white-space:nowrap}.smm-fui-status-open{background:#FEF3C7;color:#92400E}.smm-fui-status-answered{background:#DBEAFE;color:#1E40AF}.smm-fui-status-resolved{background:#DCFCE7;color:#166534}.smm-fui-status-closed{background:#F3F4F6;color:#4B5563}.smm-fui-empty{text-align:center;color:var(--smm-fui-muted);padding:20px 0}.smm-fui-refund-note{background:linear-gradient(135deg,var(--smm-fui-brand-light) 0%,#FBF9FF 100%);border:1px solid var(--smm-fui-brand-light);border-radius:10px;padding:10px 12px;font-size:.85rem;margin-bottom:14px}.smm-fui-thread-header{display:flex;align-items:flex-start;gap:12px;margin-bottom:14px;padding-bottom:14px;border-bottom:1px solid var(--smm-fui-border)}.smm-fui-thread-header .smm-fui-ticket-main{gap:8px}.smm-fui-thread-header .smm-fui-ticket-subject{white-space:normal;font-size:1rem}.smm-fui-thread-messages{display:flex;flex-direction:column;gap:12px;margin-bottom:16px}.smm-fui-msg-row{display:flex;gap:8px;align-items:flex-end;max-width:100%}.smm-fui-msg-row.smm-fui-row-customer{flex-direction:row-reverse;align-self:flex-end}.smm-fui-msg-row.smm-fui-row-admin{align-self:flex-start}.smm-fui-msg-mini-avatar{width:28px;height:28px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:.82rem;color:#fff;box-shadow:0 1px 4px rgb(0 0 0 / .15)}.smm-fui-msg-mini-avatar.smm-fui-avatar-customer{background:linear-gradient(135deg,var(--smm-fui-brand) 0%,var(--smm-fui-brand-2) 100%)}.smm-fui-msg-mini-avatar.smm-fui-avatar-admin{background:linear-gradient(135deg,var(--smm-fui-teal-1) 0%,var(--smm-fui-teal-2) 100%)}.smm-fui-msg-bubble{max-width:78%;padding:10px 14px;border-radius:14px;font-size:.9rem;white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 2px rgb(0 0 0 / .05)}.smm-fui-msg-customer{background:linear-gradient(135deg,var(--smm-fui-brand) 0%,var(--smm-fui-brand-2) 100%);color:#fff;border-bottom-right-radius:4px}.smm-fui-msg-admin{background:var(--smm-fui-chip-neutral-bg);color:var(--smm-fui-text);border-bottom-left-radius:4px}.smm-fui-msg-time{font-size:.72rem;opacity:.75;margin-top:4px;display:block}.smm-fui-attachment-link{display:inline-flex;align-items:center;gap:6px;margin-top:8px;font-size:.85rem;font-weight:600;text-decoration:none;color:inherit}.smm-fui-msg-admin .smm-fui-attachment-link{color:var(--smm-fui-brand)}.smm-fui-attachment-thumb{max-width:160px;max-height:160px;border-radius:10px;border:1px solid rgb(0 0 0 / .1);display:block;margin-top:6px}.smm-fui-reply-form{display:flex;flex-direction:column;gap:10px}.smm-fui-reply-form textarea{border:1.5px solid var(--smm-fui-border);border-radius:10px;padding:10px 12px;font-family:inherit;font-size:.9rem;width:100%;box-sizing:border-box;background:var(--smm-fui-surface);color:var(--smm-fui-text);transition:border-color 0.15s ease,box-shadow 0.15s ease}.smm-fui-reply-form textarea:focus-visible{outline:none;border-color:var(--smm-fui-brand);box-shadow:0 0 0 3px var(--smm-fui-brand-light)}@media (max-width:480px){.smm-fui-ticket-card{flex-wrap:wrap}.smm-fui-ticket-right{flex-direction:row;align-items:center;width:100%;margin-left:50px}.smm-fui-btn-primary{align-self:stretch;text-align:center}.smm-fui-attachment-thumb{max-width:100%}.smm-fui-msg-bubble{max-width:88%}}html[data-smm-theme="dark"] body.smm-page-support{background:#100E1B}html[data-smm-theme="dark"] .smm-fui-support-wrap{--smm-fui-brand:#A78BFA;--smm-fui-brand-2:#C4B5FD;--smm-fui-brand-light:rgba(167, 139, 250, 0.2);--smm-fui-text:#F5F3FF;--smm-fui-muted:#C9C4E8;--smm-fui-border:#3A3358;--smm-fui-surface:#1C1830;--smm-fui-chip-neutral-bg:#332C52;--smm-fui-teal-1:#2DD4BF;--smm-fui-teal-2:#5EEAD4;--smm-fui-amber-1:#FBBF24;--smm-fui-amber-2:#FDE68A;--smm-fui-rose-1:#FB7185;--smm-fui-rose-2:#FDA4AF;--smm-fui-blue-1:#60A5FA;--smm-fui-blue-2:#93C5FD;--smm-fui-green-1:#4ADE80;--smm-fui-green-2:#86EFAC}html[data-smm-theme="dark"] .smm-fui-card{box-shadow:0 2px 12px rgb(0 0 0 / .35)}html[data-smm-theme="dark"] .smm-fui-withdrawal-box{background:linear-gradient(135deg,rgb(167 139 250 / .2) 0%,#1C1830 100%)}html[data-smm-theme="dark"] .smm-fui-msg-customer{color:#100E1B}html[data-smm-theme="dark"] .smm-fui-avatar,html[data-smm-theme="dark"] .smm-fui-icon-badge,html[data-smm-theme="dark"] .smm-fui-msg-mini-avatar{color:#100E1B}html[data-smm-theme="dark"] .smm-fui-status-open{background:rgb(251 191 36 / .22);color:#FDE68A}html[data-smm-theme="dark"] .smm-fui-status-answered{background:rgb(96 165 250 / .22);color:#BFDBFE}html[data-smm-theme="dark"] .smm-fui-status-resolved{background:rgb(74 222 128 / .22);color:#BBF7D0}html[data-smm-theme="dark"] .smm-fui-status-closed{background:rgb(255 255 255 / .08);color:#C9C4E8}html[data-smm-theme="dark"] .smm-fui-chip-teal{background:rgb(45 212 191 / .18);color:#5EEAD4}html[data-smm-theme="dark"] .smm-fui-chip-amber{background:rgb(251 191 36 / .2);color:#FDE68A}html[data-smm-theme="dark"] .smm-fui-chip-rose{background:rgb(251 113 133 / .18);color:#FDA4AF}html[data-smm-theme="dark"] .smm-fui-chip-blue{background:rgb(96 165 250 / .18);color:#BFDBFE}html[data-smm-theme="dark"] .smm-fui-chip-green{background:rgb(74 222 128 / .18);color:#BBF7D0}html[data-smm-theme="dark"] .smm-fui-attachment-thumb{border-color:rgb(255 255 255 / .15)}